Gopadala.net Privacy Policy

Who We Are
At Gopadala.net, we are committed to maintaining the trust and confidence of all visitors to our website. We want you to know that Gopadala.net is not in the business of selling, renting, or trading email lists with other companies for marketing purposes. In this Privacy Policy, we provide detailed information on why we collect personal information, how we use it, and how we keep it secure.

Information We Collect and Why (Legal Basis)
To provide you with a seamless shopping experience, we collect and process your personal information based on the following legal grounds as permitted by Taiwan’s Personal Data Protection Act:

  • For Contract Fulfillment and Legal Obligations:
  1. Categories: Name, contact information (email, phone number, shipping address), payment details.
  2. Purposes: To perform the e-commerce service contract (order processing, payment, shipping), for customer management and communication related to your transactions, and to comply with legal obligations (e.g., tax and accounting laws).
  3. Retention Period: For the duration of our service provision and as required by applicable laws (e.g., 5-7 years for tax records).
  • Based on Your Consent:
  1. Categories: Email address, phone number.
  2. Purpose: To send you marketing communications about our products, services, and promotions.
  3. Retention Period: Until you withdraw your consent. You may withdraw consent at any time by contacting us or using the unsubscribe link in any marketing email.
  • For Our Legitimate Interests:
  1. Categories: IP address, browsing and clickstream data.
  2. Purposes: To ensure the security of our website and services, to prevent fraud, and for internal analytics to improve our website functionality and user experience.
  3. Retention Period: For a period necessary to fulfill these legitimate interests, typically tied to your session or account activity cycle.

Cookies
Gopadala.net may set and access cookies on your computer. Cookies provide our system with the basic information to deliver the services you request (such as keeping items in your shopping cart). You can clear cookies at any time through your browser settings.

Google Analytics
We use Google Analytics to collect standard internet log information and visitor behavior patterns. This helps us track site traffic and interactions. This data is processed in a way that does not identify individuals. We do not make, and do not allow Google to make, any attempt to find out the identities of our visitors.

Third Parties (Logistics & 7-11 Pickup Service)
To fulfill your order, it is necessary to share specific personal information with our trusted service partners.

  • For Order Fulfillment & Pickup Service:
    • Data Shared: Your name, mobile phone number, delivery address (store location), and the total order amount.
    • Third-Party Categories: Logistics and delivery service providers, and the operator of the designated pickup store (e.g., 7-ELEVEN).
    • Purpose of Sharing: Solely for the purpose of delivering your package to the designated pickup location, sending you SMS notifications, and verifying your identity upon pickup to ensure the security of your package.
    • Data Location: This data is processed and stored within Taiwan by our partners for the duration required to complete the delivery and pickup process.
  • Identity Verification Note: For a smooth pickup process, please ensure the recipient's name matches your government-issued ID, as store staff may require verification before releasing the package.

Website Comments
When you submit comments on Gopadala.net, you may use aliases. The details you provide (name, email) are stored only to display your comment and will not be used for other purposes without your consent.

Access to Your Personal Information (Your Rights)

  1. Request access to, review, or obtain a copy of your data.
  2. Request supplementation or correction of your data.
  3. Request cessation of collection, processing, or use of your data.
  4. Request deletion of your data.

To exercise any of these rights, please submit your request via email to gopadalanet@di-yoho.com.tw. For security purposes, we may need to verify your identity before processing the request.

We will process your lawful request within 15 business days upon successful verification. If the request is complex or voluminous, we may extend this period by another 15 days, in which case we will notify you of the extension and reasons beforehand. According to the PDPA, we may charge a necessary and reasonable fee for processing requests that are excessively repetitive or require disproportionate effort.


Impact of Non-Provision of Personal Data
You may freely choose whether to provide your personal information. However, please note that if you decline to provide information required for identity verification, payment processing, or logistics (such as your legal name, mobile number, or shipping address), we will be unable to complete your account registration, process your orders, or deliver your packages to your designated 7-11 store or address.

We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption for sensitive transactions (e.g., payments), access controls to limit internal data access to authorized personnel on a need-to-know basis, and regular security reviews of our systems and processes.

Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. For material changes that affect your rights, we will endeavor to provide a more prominent notice, such as a website banner or direct notification, prior to the change taking effect. We encourage you to review this policy periodically.

Contact Us
For any matters specifically related to this Privacy Policy or the exercise of your personal data rights, you may contact our designated point of contact at gopadalanet@di-yoho.com.tw.

Complaints
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the relevant supervisory authority in Taiwan, which is the Personal Data Protection Commission.


The statement was issued on May 28, 2025.
The statement was updated on January 15, 2026.

The information provided above belongs to “數位創億股份有限公司”. Please respect intellectual property rights.